Sepin99 respects the privacy of every player. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data when you use our platform.
🛡️ Our Privacy Commitment
Sepin99 ("we", "our platform") takes data protection responsibilities very seriously. This Privacy Policy outlines our practices regarding the collection, use, disclosure and protection of your personal information when you use the sepin99 platform at sepin99.my.
This policy applies to all sepin99 platform users — including registered members, website visitors, and anyone who interacts with our services via the website, mobile app, or any other digital medium operated by sepin99.
By using the sepin99 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
Legal Basis: sepin99's Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to complying with all applicable data protection legal requirements in Malaysia.
Sepin99 collects various types of personal data to enable us to provide a safe, seamless and high-quality service to all our Malaysian players. The following are the categories of data we collect:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number (KYC) | Registration forms, KYC verification |
| Contact Information | Email address, phone number | Account registration |
| Financial Data | Deposit methods (DuitNow, Touch 'n Go), transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, OS | Automatically during use |
| Activity Data | Game history, bets, winnings, login records | In-platform activity |
| Communication Data | Live chat records, support emails | Interact with customer support |
Note: sepin99 will never ask for your bank account password, e-wallet PIN, or any sensitive payment details via email or live chat. Do not share such information with anyone claiming to be a sepin99 staff member.
Sepin99 uses collected personal data solely for legitimate purposes necessary to operate the platform. We do not use your data for unrelated purposes without your consent.
sepin99 is guided by the principle data minimisation — we only use data that is strictly necessary for the stated purposes. No excessive data processing is carried out.
Sepin99 does not sell, rent or trade your personal data to any third party for their own marketing purposes. However, in the course of operating the platform, we may share necessary data with the following categories of parties:
All third parties working with sepin99 are required to comply with strict data protection standards and may only use your data for purposes agreed upon in their service agreements with us.
International Data Transfers: Where data needs to be transferred outside Malaysia, sepin99 ensures that protection equivalent to Malaysia's PDPA is applied through valid data transfer agreements.
Sepin99 continuously invests in cybersecurity infrastructure to ensure your personal data remains protected at all times. The following are the key security measures we have in place:
While we take all reasonable steps to protect your data, no system is 100% risk-free. As such, you also play an important role by keeping your sepin99 password secure.
Sepin99 uses cookies and similar tracking technologies to enhance the user experience, analyse traffic, and keep the platform running smoothly. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the sepin99 platform.
As a sepin99 player, you have certain rights regarding your personal data under Malaysia's PDPA. sepin99 respects and facilitates the exercise of these rights:
To exercise any of the above rights, please contact the sepin99 data protection team by email at privacy@sepin99.my. We will process your request within 14 business days.
Sepin99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
When data is no longer needed, sepin99 will securely delete it using methods that ensure it cannot be recovered by any party.
The sepin99 platform is strictly for adults aged 18 years and above only. sepin99 does not knowingly collect personal data from individuals under the age of 18.
If we discover that we have collected personal data from someone under the age of 18 without valid parental or guardian verification, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe your child has registered on sepin99, please contact us immediately at privacy@sepin99.my so that we can take immediate action.
Sepin99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The latest version of the Privacy Policy will always be available on this page.
When significant changes are made, sepin99 will notify you via an in-platform notice or an email to the address registered on your account. Continued use of the sepin99 platform after such notice is sent will be considered your acceptance of the updated policy.
We encourage you to review this Privacy Policy page periodically so you are always informed of how we protect your information.
If you have any questions, concerns or complaints regarding how sepin99 handles your personal data, please do not hesitate to reach out. Our team is here to help.
Data Protection Email: privacy@sepin99.my
Live Chat: Available 24/7 at sepin99.my
Response Time: We are committed to responding to all privacy inquiries within 3 business days.
You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your rights under the PDPA have been violated, after contacting us first.
Privacy protection is not merely an obligation — it is our commitment to every player.
All personal data and financial transactions are protected with 256-bit SSL encryption — the same security technology used by leading Malaysian banks such as Maybank and CIMB.
Sepin99 has never and will never sell your personal data to any third party for their commercial purposes. Your data belongs to you — it is not a commodity we trade in.
You may access, correct, or request deletion of your data at any time. Privacy settings are easily accessible from your sepin99 account dashboard.
Sepin99's Privacy Policy is specifically designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the law that safeguards your privacy rights as a Malaysian.
Sepin99's security systems monitor the platform around the clock to detect any intrusion attempts or suspicious activity before it can affect your data.
Have a privacy concern? sepin99's Bahasa Malaysia-speaking support team is available 24/7 via live chat or email at privacy@sepin99.my.
Your data is fully protected at sepin99. Register today and enjoy slots, baccarat, football betting, and badminton in a safe, fair, and trusted environment alongside over 500,000 Malaysian players.
Age 18+ | Data protected under PDPA | 256-bit SSL Encryption